Your Privacy Matters to Us

Privacy Policy

Effective Date: March 6, 2026

Tropic Athlete, LLC (“Tropic Athlete,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://tropicathlete.com, and in connection with our services. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have regarding your information.

This Privacy Policy applies to information collected through our website, online forms, appointment requests, contact submissions, and communications with Tropic Athlete in connection with physical therapy, performance recovery, manual therapy, dry needling, NMES, therapeutic exercise, exercise programming, BFR training, IASTM, mobility work, deep tissue massage, and active release technique services.

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Information We Collect

We may collect personal information that you voluntarily provide when you contact us, complete a form, request information, schedule services, or otherwise communicate with us. This information may include your name, email address, phone number, and any other information you choose to submit.

We may also collect information related to your interest in our services, appointment details, scheduling preferences, billing or administrative information, and communications you send to us.

In addition, our website may automatically collect limited technical information such as IP address, browser type, device type, pages visited, and general website usage data through cookies or similar technologies used for site functionality, analytics, and security.

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How Information Is Used

We use collected information to operate our website, respond to inquiries, schedule and manage appointments, provide requested services, communicate regarding care coordination, send administrative and billing communications, maintain business records, improve website performance, and protect the security of our systems.

We may also use your information to comply with legal obligations, resolve disputes, enforce our policies, and support the day-to-day operation of our clinic.

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Text Messaging & Mobile Data Compliance

We may use text messaging only for care coordination purposes, including appointment reminders and administrative or billing-related communications.

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Opt-In

You may opt in to receive text messages from Tropic Athlete by selecting the consent checkbox on a website form. Consent to receive text messages is not a condition of receiving care or services.

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Opt-Out

You may opt out of text messages at any time by replying: “Reply STOP to opt out. Reply HELP for help.”

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Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

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Information Sharing

Tropic Athlete does not sell or rent your personal information to third parties.

We do not share mobile information with third parties for marketing purposes.

We may share information with trusted service providers who perform services on our behalf, such as website hosting, scheduling support, payment processing, communication tools, and other operational support services, but only as needed for legitimate business purposes and subject to appropriate confidentiality obligations.

We may also disclose information when required to comply with applicable law, regulation, legal process, or governmental request, or when necessary to protect our rights, safety, property, or operations.

Where applicable, we handle personal information in a manner consistent with healthcare privacy and security requirements that may apply to our operations. Nothing in this Privacy Policy is intended to create obligations beyond those required by applicable law.

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Your Rights

You may contact us to request access to, correction of, or updates to the personal information you have provided to us, subject to applicable law and any recordkeeping requirements.

You may also request that we limit certain communications or update your contact preferences. We will make reasonable efforts to respond to valid requests in accordance with applicable law.

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Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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Terms & Conditions of Use

By accessing or using this website, you agree to be bound by these Terms & Conditions of Use and by this Privacy Policy. If you do not agree to these terms, do not use this website.

The content on this website is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Use of this website does not create a provider-patient relationship unless and until you engage Tropic Athlete for services through appropriate intake and consent processes.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

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Use Restrictions

You may not use this website to transmit unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable material. You may not attempt to gain unauthorized access to any part of the website, its servers, or related systems.

You may not use this website in any way that could disable, damage, overburden, or impair the functionality of the website or interfere with another user’s access or use.

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Intellectual Property

All content on this website, including text, graphics, logos, images, layout, and other materials, is the property of Tropic Athlete, LLC or its licensors and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, republish, or create derivative works from website content without prior written permission from Tropic Athlete, LLC.

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Third-Party Links

This website may contain links to third-party websites or services for your convenience. Tropic Athlete is not responsible for the content, privacy practices, terms, or availability of any third-party sites. Accessing third-party links is at your own risk.

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Termination

We reserve the right to suspend, restrict, or terminate access to this website at any time, without notice, for conduct that we believe violates these Terms & Conditions of Use or is otherwise harmful to Tropic Athlete, its users, or others.

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Governing Law

These Terms & Conditions of Use and this Privacy Policy are governed by the laws of the State of Florida, without regard to its conflict of law principles.

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Changes to Terms

We may update this Privacy Policy and these Terms & Conditions of Use from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

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Contact Information

Tropic Athlete, LLC
1819 Riverview Dr. Ste 201
Melbourne, FL 32901

Email: matt@tropicathlete.com
Phone: 321-294-9100
Website: https://tropicathlete.com