Your Privacy Matters to Us
At Tropic Athlete, we are committed to protecting your personal health information and respecting your privacy rights.
Introduction
Tropic Athlete ("we," "us," or "our") is committed to protecting the privacy and security of your personal information, including protected health information (PHI). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our physical therapy practice.
Information We Collect
We collect information that you provide directly to us when you schedule an appointment, contact us, or use our services. This may include your name, email address, phone number, address, date of birth, health insurance information, medical history, and treatment records. We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit.
How We Use Your Information
We use the information we collect to provide and improve our physical therapy services, communicate with you about appointments and treatment, process payments, comply with legal and regulatory requirements, and send you important updates about our practice. We may also use your information for internal analytics to enhance our services and patient experience.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with healthcare providers involved in your care, with your explicit consent, to comply with legal obligations or court orders, to protect the rights and safety of Tropic Athlete and our patients, or with service providers who assist us in operating our business and are bound by confidentiality agreements.
HIPAA Compliance
As a healthcare provider, Tropic Athlete complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is handled according to strict federal privacy standards. You have the right to access your medical records, request corrections, receive an accounting of disclosures, and request restrictions on how your information is used.
Cookies and Tracking Technologies
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights, Your Choices
You have the right to access, correct, or delete your personal information, opt out of marketing communications, and request a copy of the information we hold about you. To exercise these rights, please contact us using the information provided below.
Cookies and other tracking technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings, though disabling cookies may limit certain features of our website.
Changes to this privacy policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Tropic Athlete
1819 Riverview Dr Suite 201
Melbourne, FL 32901
Phone: (321) 294-9100
Email: info@tropicathlete.com
For specific questions about your protected health information under HIPAA, please request a copy of our Notice of Privacy Practices at your next visit or contact our Privacy Officer at the address above.